That refresh option is like the refresh option in Windows Explorer. It just makes things show up when you make a change. Like if you saved a file to a directory and you already had the directory open in Windows Explorer and you looked for it there, but it wasn't showing up you could hit the refresh button to get it to show up. The desktop is just another version of a file directory, in fact the directory is called "desktop" in Windows Explorer, and so that refresh option that you see on the right click context menu is for refreshing the directory the same as the refresh button in Windows Explorer.
You didn't say if you have anti virus installed.
Is this a new install of Windows 7?
Does this laptop have access to online? If so, has it ever been able to get all of the latest Windows 7 updates and service packs?
Here is the place to discuss software and related tools for Slice generation, machine control, & etc...
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